Posts Tagged ‘Third Party Logistics’

Managing Third Party Logistics Through KPIs

Tuesday, February 9th, 2010

Supply chain and logistics are usually managed by diverse groups for a single business unit. Quite often third party logistic are used for incorporating the various logistic services under one roof. Fierce competition and rising customer expectations have forced businesses to go for third party logistics. These collaborations usually score over individual vendors, as amalgamation of services beneath one head assures greater flexibility, operational effectiveness along with improved customer satisfaction levels and superior supply chain management, besides the most important factor of reduced costs.

The foremost task in embracing the third party logistic program is to build a relationship on quality information and clearly defined requirements, thereby avoiding any ambiguity and doubt. Outsourced logistics services must be critically controlled and supervised and moreover, the reporting methodology must be clearly outlined. The success of the outsourced venture is dependent on the administering, clear negotiation and facilitation factors and tools like logistic metrics can help us with the same.

Mutual benefit and trust are the principles for nurturing a relationship between the two parties; however from the service provider must strive to get insights of the business involved, and knowledge, and add value in the process. Establishing relationships at different levels will assist in fostering relationships favorable to both in the long run.